Features
Faith Care HQ gives ministry teams one coordinated place to receive needs, protect sensitive context, assign next steps, involve volunteers, and keep leaders aware of care coverage.
Capability groups
The product is organized around the handoffs that matter most: intake, triage, coordination, visibility, and protected participation.
Receive and triage
Public and internal intake flows help staff see what came in, who owns it, and what needs a response.
Coordinate care
A care case gathers the work around a person or household without losing who is responsible for each next step.
Lead and improve
Dashboards, reports, automation, and AI assistance help teams notice stalled work and prepare with context.
Connected workflow
Each feature supports a specific ministry handoff so teams can move from awareness to accountable action.
Receive care and prayer requests through public links or internal staff workflows with clear emergency guidance.
Route work to pastors, coordinators, care teams, prayer teams, or approved volunteers with the right level of context.
Track notes, tasks, visits, due dates, outcomes, and follow-up history in the same case timeline.
Use dashboards and reports to see urgency, workload, gaps, and ministry patterns before care is missed.
Privacy-aware operations
Faith Care HQ is designed so churches can coordinate compassion while still limiting access to sensitive information.
Review securityDifferent staff and ministry roles receive different access based on their responsibilities.
Standard, pastoral, counseling, and restricted visibility levels keep sensitive context from becoming broadly visible by default.
Volunteers can respond through secure assignment links without receiving broad staff access.
Sensitive access and selected operational changes can be reviewed by authorized leaders.
Start a Team trial to evaluate intake, care cases, privacy controls, volunteer coordination, reports, integrations, and AI assistance in one workspace.